Privacy Policy
How Billsoul collects, uses and protects your information.
Last updated: October 1, 2026
Who we are
Billsoul (“we”, “us”) operates billsoul.org and provides independent third-party bill payment assistance. We are not affiliated with any internet, cable or mobile provider.
Information we collect
When you call us or use this website we may collect your name and contact details, the provider account details you give us, the payment details needed to complete a payment you ask for, and basic website usage data such as pages visited and device type.
How we use it
We use your information to carry out the request you make, to give you confirmation and support, to keep records required by law, and to prevent fraud. We do not sell your personal information.
Sharing
We share information only as needed to complete your request, for example with payment processors and your provider, with service providers who work for us under confidentiality obligations, or when the law requires it.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as the law requires.
Your choices
You may ask us to access, correct or delete your personal information, subject to legal requirements. Contact us on +1 (888) 305-5869 or at sales@billsoul.org.
Cookies
This website may use cookies needed for the site to work and to understand how it is used. We also use the Google Ads tag, which sets cookies to measure how our advertising performs. You can control cookies in your browser settings.
Changes
We may update this policy. The date above shows the latest version.
Independent bill payment assistance and billing support for home internet, cable and mobile customers in the United States.
Disclaimer: Billsoul is an independent third-party service provider. We are not an internet, cable or mobile provider and we are not affiliated with, authorized by, endorsed by or sponsored by Spectrum, Optimum, Cox, T-Mobile, Boost Mobile, CenturyLink or any other provider. All brand names and trademarks belong to their respective owners and are used only to identify the providers whose customers we can assist. We charge a service fee for our assistance, which is disclosed to you before any payment is processed. You can always pay your bill directly with your provider without our service fee.
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